FAQ

Frequently Asked Questions

What is the Vibe Cup?
Vibe Cup is a stylish insulated tumbler with a built-in Bluetooth speaker, designed to keep you refreshed while adding music and fun to your day.

How do I connect the Bluetooth speaker?
Turn on the speaker, enable Bluetooth on your phone, then select the speaker from your available Bluetooth devices.

How long does shipping take?
Shipping times vary depending on your location and shipping method. You’ll receive tracking information once your order has been shipped.

How can I track my order?
Once your order ships, we’ll send your tracking information to the email address provided at checkout.

Can I return my order?
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible so we can assist you with a return or replacement.

How can I contact Vibe Cup?
You can reach us through our Contact Us page or the customer-service email listed in t