Shipping policy
Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Processing times may be longer during holidays or promotional periods.
Shipping Time
- Standard shipping to the USA typically takes 7–15 business days, depending on your location and the shipping carrier.
- Delivery times are estimates and may be affected by customs clearance, weather, or carrier delays.
Shipping Fees
- Shipping costs are calculated at checkout based on your order and delivery address.
- Free shipping may be available on qualifying orders.
Order Tracking
- Once your order has been shipped, you will receive a tracking number by email so you can monitor your package.
Incorrect Address
- Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional charges resulting from incorrect or incomplete addresses.
Lost or Delayed Packages
- If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue.
Shipping Questions
If you have any questions about your order or shipment, please contact us at:
contact@vibecupstore.com
We’ll be happy to help with your order and provide updates when available.